ACP Affordable Connectivity Program
An important message regarding the ACP Program
ACP Update as of April 18th, 2024:
Officially, the Affordable Connectivity Program (ACP) will end April 30th, 2024.
As Trailrunner continues our commitment to the communities we serve, we have decided to continue to offer the same discounted rate to our current ACP recipients, ensuring no increase in cost.
In addition, Trailrunner is taking it one step further and will honor the discount for any previously approved ACP recipient, currently with another internet provider, who becomes a Trailrunner Broadband Internet subscriber.
Please contact Trailrunner Customer Support with any questions pertaining to the Trailrunner ACP Continuation Program at info@mytrailrunner.com or 207-761-4286.
ACP Update as of February 6th, 2024:
Effective February 7th, 2024, the Affordable Connectivity Program will pause all applications and enrollments. If you are successfully enrolled in the program before February 8th, 2024, you will receive the discounted service through April of 2024 as this program is coming to an end due to lack of funding from Congress. This date is an estimate and may change.
If Congress does not pass the bill that is currently in front of them to extend funding, the ACP Program will come to an end. If this happens, Trailrunner, as a company, will seek an alternative option for current ACP participants to ensure you are able to continue with your Trailrunner Internet at a rate comparable to what you are paying now.
Should you have any additional questions or concerns, please reach out to the Affordable Connectivity Support Center at 877-384-2575.
Trailrunner Customer Support can also be reached at info@mytrailrunner.com or 207-761-4286.