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EBB Program

What is the Emergency Broadband Benefit Program?

The Emergency Broadband Benefit (EBB) is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic.

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. The Emergency Broadband Benefit is limited to one monthly service discount per household.

The Emergency Broadband Benefit is temporary and will expire when funds are exhausted or six months after the Department of Health and Human Safety Services (HHS) declares the end of the COVID-19 health emergency.

For more information and to apply for the program, please visit: getemergencybroadband.org

If you believe you qualify for this program, please follow the steps below:

Step 1: Apply with the FCC

Please visit getemergencybroadband.org and follow the instructions to verify your household’s eligibility. After you apply, the FCC will share the results with you. Trailrunner Wireless cannot complete this step for you.

Step 2: Complete Trailrunner Wireless Enrollment Form

Once you have received your approval from the FCC, complete the form below with all required information.*

*Please note: It is important that you use the same email and contact number to complete both the Trailrunner Wireless enrollment form and the getemergencybroadband.org application.

Step 3: Agree to Terms

Acknowledge and agree to the Terms and Conditions to receive this benefit.

Step 4: Receive Confirmation Email

Once Trailrunner Wireless has received confirmation of your eligibility via the National Lifeline Accountability Database we will process the discount and you will receive an email confirmation.

New Customers:

If you are looking for broadband coverage with Trailrunner wireless and feel you are eligible for the benefit, you should apply for the EBB program via getemergencybroadband.org (step 1 above). You should then sign up as a new user for Trailrunner Wireless at wireless-trailrunner.com. After you finish setting up your new account with Trailrunner, follow steps 2-4 above. 

Enroll Now Form

Please complete the form below with the same information you used to enroll for the EBB program on getemergencybroadband.org:

EBB Customer Enrollment Form

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