As the snow melts and the days grow longer, we can feel the excitement in the air – it’s time to return to your camp homes for the spring and summer season. The sun is shining, the birds are singing, and a whole new world of outdoor activities awaits. Of course, you’ll want to make sure your Trailrunner seasonal internet service is fully set up and connected so you can stay connected with friends and family, stream your favorite shows, and get some work done (if you must).
To help you with this process, we’ve created a comprehensive checklist that completely covers Trailrunner seasonal internet to ensure your return to your vacation home is smooth and your internet service is up and running in no time. Use this blog post as a guide and for more information.
Trailrunner Seasonal Internet: Check The Connections & Exposed Cables
Before you dive into the joys of the new season, it’s essential to inspect the connections and exposed cables of your internet setup. Look for any signs of breakage, wear, or damage that may have occurred during the winter months. Remember to check that everything is plugged in securely – a direct connection to the wall outlet is superior to using power strips, as it ensures a more stable and reliable connection.
Trailrunner Seasonal Internet: Inspect Your ODU (outdoor unit)
If your camp home has a trailrunner season internet plan with an ODU (outdoor unit), it is crucial to check the outside of the building for any potential damage. Falling branches, ice, and other winter hazards can cause issues with your unit’s functionality. Give the ODU a thorough once-over to ensure it is in good shape and hasn’t been compromised in any way.
Trailrunner Seasonal Internet: Turn On Or Power Cycle Your Router
Once you’ve checked your connections and ODU, it’s time to turn on or power cycle your router. Power cycling involves turning off your router, waiting a few moments, and then turning it back on again. This process resets the router and establishes a fresh connection with your Trailrunner seasonal internet service. Keep an eye on the indicator lights to confirm that everything is working correctly.
Contact Our Customer Service Team
As you return to your camp home for the spring and summer season, remember to switch your plan from the Seasonal to the Unlimited plan. Our customer service team is here to help with this transition. You have several options to make this change:
Submit a ticket through your My Account customer portal on www.mytrailrunner.com
Call our customer service team at 207-761-4286
Send an email to upgrade your plan if you are unable to call during business hours
Please note that you will automatically be switched to the Unlimited plan once you’ve reached your 6-month limit on the Seasonal plan.
Stay Connected With Trailrunner
The excitement of a new season at your camp home is undeniable, and we at Trailrunner Broadband Internet want to ensure you have the best possible experience. By following this checklist, you’ll be well on your way to a seamless transition into the spring and summer months. Should you have any questions or concerns, our dedicated customer service team is always here to help. Happy trails and happy browsing!